Off Road

A: Our off-road e-bikes are built with some specific features for rugged terrain. Key features are durable motors for steep inclines, high-capacity batteries for extended rides, suspension systems to provide a smoother ride on rough roads, and wide fat tires with knobby tread to provide good traction and stability on dirt, gravel, and trails. The frames also are built to be rugged for holding rugged conditions.

A: To select the perfect model, consider the type of trails you'll ride. For aggressively ridden steep mountain trails, a high-tech dual suspension bike might be the ticket. For commuter or leisure riding on dirt trails and the occasional asphalt road, an all-terrain, all-purpose model could be just what you need. See what each product page's specs are for motor power, battery life, and suspension to decide which bike will best handle your intended activities.

A: Battery range varies with factors like rider weight, terrain, tire pressure, and level of assistance utilized. On each product page, we provide an estimated range in typical conditions. To maximize your battery life per charge, just employ a lower assistance level on flat ground and inflate your tires prior to each ride.

A: Marsant's X e-bikes are sent about 85% assembled to ensure safe shipping. The final assembly steps are simple and often consist of installing the handlebars, front wheel, pedals, and saddle. The toolkit and detailed instruction manual come with every bicycle so you can assemble at home. Most customers manage to assemble the e-bike at home.

A: Maintain your off-road e-bike in its best operating condition through routine servicing. Pre-ride checks prior to each ride, i.e., tire pressure check, braking function, chain cleanliness, are advisable. Cleaning the bike after riding in dirty or muddy conditions, particularly drivetrain components, is advisable. Regular professional servicing, as in a standard mountain bike, is also desirable.

A: Yes, but they're designed to roll over crappy stuff, so they're perfectly happy on the road, too. The fat tires are easy to ride, and suspension takes away the shock from potholes just like it does rocks and roots. They're super convenient for weekend getaways and daily commutes. Just pay attention to local regulations on riding e-bikes on public roads.

A: Our Marsant's X e-bikes all come with a manufacturer's warranty that covers major components like the frame, battery, and motor against any defects. For exact details on for how long each part is covered, click on our official warranty policy page. We believe in the quality of our products.

A: Our e-bikes are waterproof, meaning that they can be ridden on wet surfaces and in the rain. The electrical components, such as the motor and battery, are sealed to prevent moisture from entering.